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FAQs

 

Who is Noisy Knits?

    We are a black owned T-shirt company committed to bringing you empowering witty phrases on black tees.  Our Tees are for the fashionably conscious who want to make a statement about who and what they are! We are empowering women one Tee at a time.
Can I get my T-shirt in a different color?
    Our brand is black t-shirts and the only thing that will change is our phrases. However,  we have an exclusive "color" collection with Melodrama Boutique in Houston, Texas.  Our signature Tee: "beautifully flawed" may come in different colors at various times of the year. 

What shirt brand do you use?

    All Tees are printed on cotton, a poly cotton tri-blend or poly/viscose blend Tees.  Our cotton Tees come in different fits.  Regular fit, which is fitted. Looser fit, which is looser than regular and slimmer than our unisex Tees. Be sure to check out our size charts to find the fit for you. 

Can I change or cancel my order once I've placed it?

    You may cancel or change your order AS LONG AS IT HAS NOT BEEN PRINTED AND/OR SHIPPED.  
    Please contact info@noisyknits.com or use the contact us form with your name, order number, and any changes that you'd like us to make and we'll be happy to make them PRIOR TO PRINTING.

Are there any care instructions?

    Please follow these tips to get the best results with your Tee:
    Wash inside out with cold water with similar colors using a gentle cycle.
    If ironing is necessary, iron inside out on the lowest setting.  Never iron the printed area directly.
    Tumble dry low or hang dry (Preferable)
    Avoid using bleach and do not dry clean

When will my order ship?

      Our products are printed on demand. Printing is usually completed within 3-5 business days of placing your order; however during peak periods, such as holidays, the printing time could take longer.  

    Business days are counted as the next business day after you place your order. For example, if your order is placed Saturday or Sunday, the order will not begin processing until Monday. 
      Standard Shipping: up to 7 business days, but historically 3 to 5 business days after printing is completed.
      What all this means is that it could take up to 14 days to receive your order. However, as soon as your order ships, you will receive tracking information. 

Do you ship internationally?

    Yes.  international orders arrive in 3-5 weeks.  Once your order leaves the U.S., there is no tracking available.  You, will however, receive an email confirmation of your order. 
Is it safe to use my credit card number?
    We don’t store any of your credit card information (that’s handled by our payment processor) and we will never share your personal information with anyone else.
What is your privacy policy?
    We will never share your information with any third party. Who is a third party? Well the first party is us, and the second party is you. So a third party is anyone other than us and you. For more information see our privacy policy.
What payments do you accept?
    We accept most major credit cards, such as: VISA, MasterCard and AMEX, as well as PayPal, Google Pay and Apple Pay.
      What is your return policy?
        If you received a defective item, we will happily replace it.  Faulty items will be exchanged for the same type of product in the same size.  
        Please see our Return/Exchange policy for more information on our policy regarding exchanges.  Please be sure to check our size chart before ordering or send an email to info@noisyknits.com or use the Contact Us form and we'll be happy to answer any questions regarding sizing.
      I placed an order, where is my order confirmation?
        Sometimes our confirmation emails are identified as SPAM, so it may have landed in your SPAM folder.  Otherwise, for DOMESTIC orders, you will receive a shipping and tracking confirmation email once your order has been shipped.  For INTERNATIONAL orders, you will receive an email confirmation once your order is received.
      I get an error message when I enter my tracking number.  What's going on?
        FOR DOMESTIC orders, once shipped, it takes 24 to 48 hours for tracking information to update.